Refund Policy for GuadaStream
At GuadaStream.com, we strive to provide our customers with the best IPTV subscription experience. However, we understand that circumstances may arise where a refund is necessary. Therefore, we have established the following refund policy:
- Refund Eligibility: Refunds are only applicable within 30 days of the initial purchase date.
- Valid Reasons for Refund:
- If the IPTV subscription service is not functioning as described or experiencing technical issues that cannot be resolved by our support team.
- If there are billing errors resulting in overcharges or incorrect charges.
- Refund Process:
- To request a refund, customers must contact our support team via email at support@dealeriptv.com within the refund eligibility period.
- The request must include the order number, reason for the refund, and any relevant supporting information.
- Our support team will review the request and determine eligibility for a refund.
- If the request is approved, the refund will be processed within a reasonable timeframe using the original payment method.
- Non-Refundable Items:
- Setup fees, activation fees, or any one-time charges associated with the IPTV subscription are non-refundable.
- Refunds will not be issued for service interruptions or downtime caused by circumstances beyond our control, such as internet outages or third-party service disruptions.
- Cancellation Policy:
- Customers have the option to cancel their subscription at any time. However, refunds for cancellation will only be provided within the refund eligibility period and according to the terms outlined in this policy.
- Changes to the Refund Policy:
- GuadaStream.com reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By purchasing a subscription from GuadaStream.com, customers agree to abide by the terms and conditions of this refund policy.
For further inquiries or assistance regarding refunds, please contact our support team at support@dealeriptv.com.
Thank you for choosing GuadaStream.com for your IPTV subscription needs.